Hi all!
I normally sell on ebay but the fees were kind of getting overwhelming, so I decided to try out bonz. I posted a bag for sale, and someone asked me to put it on hold for a day or two, saying she'd pay in the evening. I said sure, wait the two days, and by that evening (midnight!), there was no payment forthcoming. I sent a message asking for payment otherwise I would relist. Got a message back apologizing for the delay (family/work issues) and was payed via paypal e-check. I message her to let her know I'd ship once the check clears, and she replies, oh, payment should have gone through as an instant transfer. So I ask her if she wants me to cancel the check on my end so she can do the instant transfer.
No reply, never received an instant transfer. Wait a couple days to see if the check clears, get an email saying that the check has been declined by the sender's bank and that paypal will try to process it again, with the estimated clear date of March 30 (the bag "sold" on March 12!!) I messaged her again yesterday telling her that Id like to go ahead and cancel the e-check so that she could try to pay via instant transfer so she could get the bag in a timely manner. I went ahead and cancelled the e-check. Also, my listing clearly stated payment due within three days...
No response. The buyer seems like a nice person, and I'd like to give her the benefit of the doubt, but I am getting tired of waiting. As a seller, the whole reason I put the bag up for sale was to get cash back in return! Should i just send her a message saying I'm going to relist it, and she's welcome to buy it again if she's able to? I just don't know what the right thing to do is here. Any help or input would be appreciated.
I normally sell on ebay but the fees were kind of getting overwhelming, so I decided to try out bonz. I posted a bag for sale, and someone asked me to put it on hold for a day or two, saying she'd pay in the evening. I said sure, wait the two days, and by that evening (midnight!), there was no payment forthcoming. I sent a message asking for payment otherwise I would relist. Got a message back apologizing for the delay (family/work issues) and was payed via paypal e-check. I message her to let her know I'd ship once the check clears, and she replies, oh, payment should have gone through as an instant transfer. So I ask her if she wants me to cancel the check on my end so she can do the instant transfer.
No reply, never received an instant transfer. Wait a couple days to see if the check clears, get an email saying that the check has been declined by the sender's bank and that paypal will try to process it again, with the estimated clear date of March 30 (the bag "sold" on March 12!!) I messaged her again yesterday telling her that Id like to go ahead and cancel the e-check so that she could try to pay via instant transfer so she could get the bag in a timely manner. I went ahead and cancelled the e-check. Also, my listing clearly stated payment due within three days...
No response. The buyer seems like a nice person, and I'd like to give her the benefit of the doubt, but I am getting tired of waiting. As a seller, the whole reason I put the bag up for sale was to get cash back in return! Should i just send her a message saying I'm going to relist it, and she's welcome to buy it again if she's able to? I just don't know what the right thing to do is here. Any help or input would be appreciated.