New so black o zip coin purse has inconsistent border. Should I return?

moonstone

O.G.
Feb 22, 2006
175
645
My boutique SA requested a so black coin purse shipped by another store. After much anticipation, I received new o coin purse today. The hardware is beautiful but the front border has a glaring obvious depressed area where the stitches went over each other. My other coin purses didn't have this problem. Should I return or am I crazy to even be bothered by this? Thanks for your help.

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stylesnob

O.G.
Aug 13, 2009
153
14
My boutique SA requested a so black coin purse shipped by another store. After much anticipation, I received new o coin purse today. The hardware is beautiful but the front border has a glaring obvious depressed area where the stitches went over each other. My other coin purses didn't have this problem. Should I return or am I crazy to even be bothered by this? Thanks for your help.

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Definitely return.
 

ceedoan

Crazy Handbag Lady
Sep 29, 2011
5,950
4,460
Oh this is glaringly obvious!! I'm shocked this passed quality control!! Shame shame Chanel, yeah request a new one!! Unacceptable for something that is $475 + tax. It ain't cheap!!
 

closetlux

Member
Feb 12, 2017
589
686
Return it. Don't settle for anything less than perfect. That's your hard earned money you're giving Chanel.
 

moonstone

O.G.
Feb 22, 2006
175
645
Thanks everyone. After seeing ceedoan's perfect one, I messaged my SA. He is going to try to find me another one. If not, then return it I must. [emoji120]