I've had to open claims, get carol diva/my poupette involved for fake Louis Vuitton many times. Each time, I open the claim, if they dispute, I escalate and fax over info from my poupette saying its fake. Then, Paypal asks me to "resolve" by sending the bag to them with a tracking number, and once they confirm I've shipped, my money gets returned back to me. Lately, I've had two cases where it says the money was refunded right away, but it does not show up on my balance. I called Paypal and they said I have to send it back to the seller and EMAIL them the tracking number. This sounds weird. Is this a new policy I am not aware of?