Keep us posted, I hope you have a better response next time!! Did she see your purchase history?Frustrated bc I walked into Milan and this was sitting there Plume. I asked the SA to smell the Volnyka and she laughed bc she was surprised that I knew the name and the smell. Initially it seemed “available” but then she told me it was assigned… normally I take H with a grain of salt but I wonder how many people are vying for this exact bag. Disappointed beyond belief. I might go back when it’s Less crowded and see if I get a different response