New double flap jumbo in Lambskin

kumimomo

Member
Nov 3, 2010
243
155
Actually I want to exchange for a Caviar but ended up with Lambskin again.. very disappointed with Chanel...
 

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If you're not happy then dont settle!! Make sure they give you what you want. Lambskin is way too scary for me for... I have one bag in lambskin and I'm scared every time I use her lol, I don't have to worry much about caviar.
 
I never use the inner snap button either. It used to drive me crazy that it was there but now I've forgotten about it & like that it's there for the added design of the bag.

If you wanted the caviar, then return it for the caviar. You'll never be satisfied otherwise. It's too much $$$ if you're not 100% happy.
 
what really?????
how does that work????
If you received the wrong bag in the first place -(providing Chanel made the mistake in dispatching the wrong bag) then it can't be any fault of your own..
To be honest i don't get that policy at all- its not as if you want a refund- you just want the correct bag:shrugs: