When I was 22 I moved to New York City and got a job right out of college. After a year of work, turning 23 and having saved up some money I wanted to get a statement piece of real classic quality. I took myself on over to the 57th st Burberry store, marched on up to the women's clothing floor on a Tuesday afternoon and was treated like a princess - given sparkling water and a latte while they looked for my size. I wasn't wearing anything flashy - just a midwest-turned-nyc girl in casual clothes looking for something. No snobbery or pretension, just great customer service. I left with the Burberry check kilt skirt and have loved it ever since. Impressed with Burberry that day, and now 5 years later, I surprised myself that I never went back. I went into the 3rd Ave Bloomies a few days ago and went into their Burberry boutique. I was helped out - adequately, and left with this bad boy: I wasn't very happy with the Bloomingdales Burberry service - I inquired about the above bag coming in red trim and I was surprised with how rude she was with her incorrect statement in telling me that it never came in red leather trim. I politely told her that I had seen it available before and a sales assistant had shown it to me. She must have been offended at me questioning her because she then snapped back that i was mistaken. Woah. But I blame bloomies staff mostly. My friends have had issues with the Bloomies Burberry before. Get over yourselves ladies! We're just here to buy nice bags. If the red carpet Burberry store can treat me nicely, so can you!