Neverfull advice needed!

Sep 5, 2006
2,161
1
I have a neverfull mm monogram that needs alot of work. It has cracking on the trim, the handles are very patinaed and one of the side closure strings has broken in half ;( I took it to Louis Vuitton and they said they dont fix cracks in the trim so I took it to leather Spa and they are charging me $300. Now I dont know if I should sell it damaged or I should fix it and sell it or keep it. Anyone know how much I can get if I decide to sell? Also has anyone had Louis Vuitton fix this issue, not sure if I should try another store.
 

Oryx816

H-eureuse
Apr 30, 2014
4,362
2,404
Perhaps ask your SA how much it would cost to replace all of the vachetta.
Let us know how it works out! GL!
 

MissChris

Member
Apr 2, 2013
969
29
^^ ITA ^^ If the canvas is still in good condition, you should get a price on replacing all the trim.
 
Jan 24, 2012
154
1
They won't replace it because it's cracked. Makes no sense but that's what they said :sad:
Are you sure? That doesn't sound right. You shouldn't have a problem getting all of the vachetta replaced. Maybe there was a misunderstanding? I would talk to a different SA.
 
Sep 5, 2006
2,161
1
The canvas is cracked as well?

No it's just the trim. The same problem others have had w the neverfull. I'm going to take it to the lv nyc flagship store tomorrow to see what they say but I took it to the lv in riverside mall in nj and that's what I was told.
 

Shoppinmel

Handbag Enthusiast!
O.G.
May 11, 2010
6,561
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Meridian, ID
The only way they might not repair it is if the canvas is cracked. Is only the leather trim cracked or the canvas also?

ETA: I see your response. Yeah take it to another store.
 
Sep 5, 2006
2,161
1
The only way they might not repair it is if the canvas is cracked. Is only the leather trim cracked or the canvas also?

ETA: I see your response. Yeah take it to another store.[

the cracks are deep though but I don't see how the canvas can crack?
 

ilysukixD

Member
Jan 2, 2014
1,616
579
NYC
My NF is in pretty bad condition but my SA told me she can replace the trim for $70 and if you want you can replace the pockets for $100 something and each handles is $100 something. I don't remember the exact prices but I think as long as the canvas is not ripped you can get it replaced.
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ImageUploadedByPurseForum1412649271.930025.jpg
ImageUploadedByPurseForum1412649284.529563.jpg
 

Smmats

Member
Jul 19, 2011
100
7
Chicago, IL
I say try another store as well. You should have no problem having the vachetta replaced, seeing as you'd pay for it anyway... that's weird they told you no though
 

Oryx816

H-eureuse
Apr 30, 2014
4,362
2,404
I agree with my fellow TPFers. Something is amiss. They can and do replace the leather trim, handles, etc. I would either speak to a manager there or go to another store. Do not be intimidated, and don't take no for an answer.
 

Oryx816

H-eureuse
Apr 30, 2014
4,362
2,404
Ah! That makes all the difference! Now I see why they refused.
Cracked canvas is the deal breaker. :sad: