I went to Neiman Marcus today and my usual saleslady was on lunch (although I saw her in the back room). A wonderful gentleman helped me out, then gave my Manolo Blahniks and Gucci shoes to my normal saleslady to ring up so she would get the commission. How nice is that! What a great guy. And then I went up to the contemporary department and *attempted* to buy two Theory dresses that were identical: one navy, one white. The white one was the last one on the rack and it had a hole in it, but in an area that once buttoned, you wouldn't notice. Plus, it could have been easily fixed. I asked for a damage discount, was told by the salesgirl they don't give damage discounts, so I asked for a manager and was told again that not only does NM refuse to give damange discounts, but that also I would not be allowed to buy this dress! Because they don't sell damaged items! That's just fine, but for goodness sake, it's right here, I'm happily willing to pay for it, and you're not going to sell it to me??? Anyway. Thanks for letting me both relay my tales of both glee and woe.