Neiman Marcus sent the wrong bag!

notblushing

Member
Oct 4, 2006
818
1
Arghh! Instead of my much anticipated Ellen Tracy, they send me a Cole Haan G-Series. More expensive, but I completely don't care for it. I am soooo disappointed, I have been counting the days since I ordered it, now I have to argue with them about why I will not pay the return shipping... and I KNOW the bag is sold out. I just know am not ever going to get the bag I ordered!
:sad: :crybaby:
 

Rose

Pay it Forward
Jun 15, 2006
14,827
30
USA
You will definately not have to pay the return shipping! It's very annoying, are you sure the bag is sold out?
 

ciatta

O.G.
Aug 14, 2006
1,619
0
A similiar thing happened to me...I had ordered a skirt that cost about $60.00 and instead they sent me a pair of $195.00 jeans that even had the correct persons invoice included. I didn't have a problem with the return (I would imagine they were relieved) and the skirt was still available. I hope that all works out well for you.
 

ms-whitney

shopaholic
Sep 6, 2006
5,935
5
sorry to hear that! it just sucks. esp. since if it was me i know i'd constantly have one ear glued to the door waiting for the delivery guy

and no you shouldn't pay for shipping! and they should sped the process in sending you a new bag!