If you ordered over the phone your order should not be cancelled because your Sales Associate was looking at the most up to date information - the cancellations are from the website, which does not update quickly enough when something is out of stock.
ok thanks! i am a bit worried now! they assured me the shoes were coming from their warehouse and i should get them on monday. i hope they are in good conditiona nd not used, as i live in ireland and returning would be a nightmare