Hello Ladies,
End of Jan, I got a pair of wonderful Frye boots shipped to me. Unfortunately, they were too big!
I ended up returning them Feb. 1st, and I checked two days ago to see if they were returned.
They are missing!
The smart label has not been activated, so all I could do was file a claim with the little info that I do have since the tracking number has not been activated.
Neiman is telling me that I am responsible for the shoes, so if they got lost in the mail, its on me, and that they wont refund me.
I dont know what else to do, I filed a claim, I keep checking to see if they magically found the boots, but do you ladies have any other advice?
Thanks
End of Jan, I got a pair of wonderful Frye boots shipped to me. Unfortunately, they were too big!
I ended up returning them Feb. 1st, and I checked two days ago to see if they were returned.
They are missing!
The smart label has not been activated, so all I could do was file a claim with the little info that I do have since the tracking number has not been activated.
Neiman is telling me that I am responsible for the shoes, so if they got lost in the mail, its on me, and that they wont refund me.
I dont know what else to do, I filed a claim, I keep checking to see if they magically found the boots, but do you ladies have any other advice?
Thanks