I just saw this on the NM website regarding cosmetics returns:
"All fragrance and cosmetics returns must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued."
Is this true? I didn't realize that opened cosmetics cannot be returned now.
Related question, if I got a GWP with my purchase, do I have to return the GWP if I return just one item of my purchase? I got a GWP for a $150 min spend and I want to return a $20 liner I didn't like, will NM charge me for the GWP if I keep it?
"All fragrance and cosmetics returns must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued."
Is this true? I didn't realize that opened cosmetics cannot be returned now.
Related question, if I got a GWP with my purchase, do I have to return the GWP if I return just one item of my purchase? I got a GWP for a $150 min spend and I want to return a $20 liner I didn't like, will NM charge me for the GWP if I keep it?