Need to Return an Item Back to the Seller... Is This Everything I Need to Do?

ZoeyZoo

Member
Feb 6, 2007
1,855
2
USA
I bought a pair of shoes and the seller sent me a different size than what I bid on. I contact the seller and she told me to send them back for a refund.

I plan on sending them back USPS priority mail with insurance and deliver confirmation. I also plan to get a receipt for postage - since it wasn't my mistake I believe she should have to pay for return postage. As it gets closer to the 45 days, if I don't have my refund then I'll open a Paypal claim.

Is there anything else I need to do that I'm forgetting? :confused1:
 

susan-eric

Member
Jan 6, 2006
1,797
2
Depending upon the value of the shoes, you may need online signature confirmation in the delivery confirmation. I'm sorry--I can't remember what the monetary value cutoff is for needing this, but perhaps someone else knows or you can check on the paypal site.
 

ZoeyZoo

Member
Feb 6, 2007
1,855
2
USA
Depending upon the value of the shoes, you may need online signature confirmation in the delivery confirmation. I'm sorry--I can't remember what the monetary value cutoff is for needing this, but perhaps someone else knows or you can check on the paypal site.
The cutoff is $250. Just posting it in case anyone else here is in a similar situation.
 

Miss Sooky

Member
Oct 22, 2006
3,195
3
Curled up with a book
The only (optional) thing I'd add is sending a courteous message via Ebay to the seller confirming dispatch of the item, reason for return and how you'll be expecting to receive your refund, just so you have a complete track of everything should you need to escalate this to a claim.