This is a continuation of the "How long do SNAD cases last?" so mods if you would like to delete the previous thread. So, long story short, I filed a SNAD claim on a horribly filthy dirty, nasty pair of shoes. FINALLY, after waiting 30 days, Paypal sent me an email that said I would be entitled to a refund if I sent it back to the seller. They gave me an address, and I shipped it off. I used delivery confir. and everything. The address that was listed as the seller's was INVALID and the package is being returned to me! So, Paypal asked to see the receipt that showed that I sent the package. I faxed it. Waited. Now, I got a resolution letter today saying that my tracking information was INVALID and I wasn't entitled to a refund! What? It is NOT my fault that the address listed was invalid. Can I appeal this? What should I do? I am so upset right now, this doesn't make any sense.