Need some help havent recieved my Louis Vuitton wallet :(

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  1. I'm so worried. I bought this LV wallet that I know is authentic and many of the ppl purse auth board agreed with me. The seller is from the US & her feedback is very good in that buyers have said she is honest and auth LV etc.

    I'm from Australia and I've been waiting for nearly 2 months and I havent recieved it and the seller fails to communicate very well. She was more than willing to send her eluxury reciept so I can fix in future etc. I had a look at her feedback I her buyers seem to recieve items for over a month and this is in the US! She said she has sent it with LV box, tags and the eluxury reciept & told me 2 wait a few more weeks.

    I ask her how much postage will b 2 AUS and she said $10. When I paid through paypal I decided I want to pay more for insurance and faster postage and she never replied. I'm guess she has used economy shipping i dont know which is why its so cheap.

    I have already made an item not recieved with paypal. But I'm so worried in that I paid through using my bank account as when I wanted to pay thru credit card its says u get more protections by using your bank account so i changed my mind.

    Its not a cheap item to loose I paid nearly $280 for the wallet.

    Should I escalate the claim? This is the first time & I'm so scared I wont b able to get the money back. If I do recieve the wallet I will give her back the money but she doesnt communicate currently sigh......

    Can someone tell me if it gets really complicated? :s

    I called my bank a while ago about ebay and they said if something wrong happens I'm able to file a claim and I should b able 2 get my money back without 2 much complications.

    My mum been waiting for as I was buying for. Knowing mum and dad they would b so upset at me that if i dont recieve the wallet and make me feel really stupid :'(
  2. I would absolutely start a claim process with ebay and your bank. IMO, it is completely unacceptable to have to wait 2 months for a package. If it is on it's way, great. If not, at least you have started the claim process before it gets too late.

    Good luck!
  3. Thanks dear :smile: I already done it hope I get the money. Hopefully I get the wallet so I can cancel the escalation claim. Shame the seller is not responding :sad:
  4. Great!

    Let us know how it all turns out. :yes: You are being so patient!

    If it all turns out fine, I would still, for certain, write something about the time frame in the feedback.
  5. I agree.:yes:
    And, if you still can, get her contact details though Ebay.
    Give her a call (seeing as she doesn't respond to emails too well) and find out what on earth is going on - two months is a ridiculous timeframe!!

    Best of luck! xx
  6. most likely you'll get your money back pretty quickly, as a seller it is pretty hard to meet paypal terms for seller protection when shipping internationally. Chances are she can't even prove she shipped it!
  7. U guys are so luvly thank u so much for your suggestions & advice its the first time I ever had to do a paypal claim :sad: I was getting worried reading all the threads about the problems with paypal :sad:

    It was suppose to be a gift for my mum but its such a shame it taking so long & I was really looking forward to recieving it which why I've been so patient. Oh well :sad:

    Should I wait for paypal to sort out this escalated claim before calling the bank? I would think that they would sort out this and tell the bank about this. My mum still doesnt know this has happened I'm crossing my fingers it will arrive asap.

    Thanks guys! :smile: