NEED REPAIR HELP!!!!

ddebartolo

O.G.
Dec 8, 2007
1,037
1,319
Queens, NY
I bought a gray croc Sac De Jour from Fashionphile and after the second use, the clasp for the crossbody strap broke. They won’t let me return it because it was past the 30 day return window and when I brought it into Saint Laurent they won’t fix it because it was purchased second hand and they want a receipt from an authorized seller! How can I get it repaired?? They tried to take it to a local cobbler but they said it couldn’t be fixed. The little metal ball that holds the clasp in is missing

08541EBB-4E8D-42DA-94DA-44EF58A40BD5.jpeg