Need repair/advice

[penance]

Bought a new bag from an ebay seller, I just recieved it now and gave it a check over and as you can see from the photo the thread broke off, probably from the plastic wing right under the thread is bent

Should I try to get this repaired, which I doubt or contact the seller and ask for my $ back?

 

[penance]

the auction: http://cgi.ebay.com/ws/eBayISAPI.dl...em=170203049352&_trksid=p3984.cTODAY.m238.lVI

where you can notice a small dot in the seller photos where the damage is

 

[saphiresea]

That's terrible. Surely she couldn't have missed a detail like that being she used the bag. Ask the seller if she will do a refund or at least pay your steamstress to fix it.

 

[penance]

I think she opted just not to tell me, I didn't notice at first when I bidding because the photos were small but I can see it now

 

[abitzberger]

If you send it in to get repaired, chances are Coach will just send you a credit. I would contact the seller and try to get my money back.