Last months we went to Sears to purchased new appliances for our remodeled kitchen. Opened a Sears Master card so we can save 5% since the purchased is $1700.00. On my way home i realized that the sales lady have the wrong date for delivery , so i call her and ask if she can have it change to an earlier date,no problems she said. A couples date later i got 2 re-ring receipt from her and the correct delivery date so i was happy. We end up send most of the item back and only kept the wall oven and purchased the rest of the appliances on a later date on my Discover card. Last week got my statements from Sears Master card and i was being charge for both transactions since the sales lady forgot to cancel the first sale when she re-ring the merchandised on two separate receipt that she send to me by mail. The re-ring sale and the return credit look correct. So right now i am being charge $1700.00 for the first sale check that should have been cancel but didn't. Went in and talked to Yolanda my sales person at Sears and she really no help and i have all the receipt. Talked to Sears master card and i think it owned by Citi bank they told me it might takes 3 billings statement to clear and i still have to paid the charge until it clear. Any inputs or suggestions so i can clear this mess asap is greatly appreciate. I already paid of the amounts of the wall oven that i kept from them. Now only left is the charge that not supposed to be there left.