I bought a used Suhali bag. It's in great condition and I love it but I'm not sure if the S lock is working properly. Those who have bags with S locks, when you're trying to open the bag, do both of your "bolts" (those two little things that you move in order to open the lock) move? It makes sense if both move, right, since there are two of them? Only one of mine moves. And the other does not move at all (not even slightly). The lock still opens but it takes a bit of force to actually lift the top part. Is it broken??? Does anyone have a picture of the bottom part of the S lock when it's open? I really appreciate it!!!! Thank you.