Hello everyone, my name is Traci and I'm new to this board. I discover this forum while searching for LV bags. I have a 2 year old black mulitcolor Sologne. There's a rip/tear on the leather strap where it connects/stitched onto the purse. I was very surprised & disappointed that LV Sologne's are poorly made. I've notice that it might be a defect on that model because 1 of my friends have the same problem, but smaller rip. Do LV have a special repair shop that will fix/replace this kind of strap. Can I take it to a local shoe & purse repair shop? I'm just afraid/worried that with heavy wearing, the stitch and leather will certainly break someday. I wish the rip/tear was someplace else, because that's where it's crucial & holds up the purse. Have you had this problem before? I love this purse so much and can't afford to spend over $1200 for another one that will probably have the same problem. Again, thank you for your time and your help. Attached is a picture of my purse condition.