Need help. I just bought Neverfull yesterday. And when I came home, I found this.

I highly doubt any SA would inspect a bag before they wrap up ur purchase. but i do think quality control needs to step it up a bit.

but I also think people need to relax though, not you though b/c u got it taken care of but others freak out. Its simple, just return for a refund or exchange it. toodah!