Hi everyone, My friend sold a purse recently on eBay. She did everything perfect, sent the purse out a couple days later. Well, the buyer contacted her and accused her of selling a fake! And is now demanding a refund. She is so upset and doesn't know what to do. She has vowed to stop selling on eBay. She has never had this problem before and even closed down her paypal account and is trying to close her eBay account because she doesn't want anyting to do with eBay anymore. She has not written back to the buyer, and got another email from the buyer threatening to go to the police if she doesn't give a refund immediately. The buyer is obviously trying to scam her because she sent an authentic bag, and is afraid if she agrees to refund, the buyer will send her a fake! What should she do?