Need help for my new chanel

crissy04

Member
Dec 6, 2018
98
95
hi ladies, i need help, i got my first chanel small boy 19c 3 days ago, its actually an exchange from a mini flap. So here’s my problem, when i checked carefully the bag at home, i found some flaws. I inserts some photos. My question is the sa told me that its final sale, should i bring the bag to the store and ask them if they could do something about it. Thanks in advance.
 

Attachments

  • 1F46FC11-34B5-4ED0-9811-7A3CD0EA7D3B.jpeg
    1F46FC11-34B5-4ED0-9811-7A3CD0EA7D3B.jpeg
    152.5 KB · Views: 1,126
  • 3F701C1C-319E-47E9-B9DD-8911C189176D.jpeg
    3F701C1C-319E-47E9-B9DD-8911C189176D.jpeg
    159.4 KB · Views: 1,124
  • B15B0E02-3FCC-4594-8807-3B154C488C88.jpeg
    B15B0E02-3FCC-4594-8807-3B154C488C88.jpeg
    181.7 KB · Views: 1,130

lvchanellvr

Member
Jul 11, 2015
1,745
2,262
It is unfortunate that your exchanged bag has some flaws. If you are able to exchange it again, I would do so. The slight indentations on the seam would bug me. It never ceases to amaze me that the dented quilts on these boys are sold to customers. I was looking at a few boy bags a couple of months ago and was shocked that 'dented quilts' was perfectly acceptable to be sold on the floor. The price tag on these bags are over $5k and I would expect pretty much near perfect condition.
 

amcjb

Member
May 7, 2018
20
10
what do you mean with final sale? coz i have this classic chanel flap in size small I got as an exchange for my mini rectangular in lambskin. but i am in doubt with my classic small as I cant use it as crossbody. so Im planning to return and exchange it with boy bag.
 

crissy04

Member
Dec 6, 2018
98
95
My SA didn’t really explained what final sale means, she just told me that it was final sale after i exchanged my mini into small boy bag even in my receipt says final sale. So i assumed i can't exchange again if ever.
But when i found some flaws in my small boy, i brought the bag back to the store and they let me exchange it to small classic flap. I guess its worth a try to contact your SA.
 

amcjb

Member
May 7, 2018
20
10
My SA didn’t really explained what final sale means, she just told me that it was final sale after i exchanged my mini into small boy bag even in my receipt says final sale. So i assumed i can't exchange again if ever.
But when i found some flaws in my small boy, i brought the bag back to the store and they let me exchange it to small classic flap. I guess its worth a try to contact your SA.
Ok thanks for your reply. I texted my SA but no response yet. I called directly to the store and he said I can still exchange it. But unfortunately they dont have the boy in caviar. Are you happy with your chanel classic small flap? I havent use mine yet, I am worried I wouldnt use it much as I am more in crossbody bag.
 
Top