Hello everyone! I need your advice on this...
I just recently purchased a key fob on evilbay and was very excited to receive it!! Well the mailman delivered it today and I totally tore open the package ready to put it on my purse. Well much to my surprise there was damage on it. The listing did NOT state this. In fact it stated that it was NWT. Now the seller has 100% feedback so I had no reason to doubt the contents of the listing.
I sent her an email with pictures and asked her how she would like to proceed. I'll attach a couple for you guys to look at and make your own conclusions. She responded with that she would refund my $$ if I return it. She was sorry for the damage, but that was how she purchased it. Do you think it's unfair for me to ask her to cover the return shipping charges? I seriously don't feel like I should have to incur any monetary loss due to the fact that she knowingly knew there was damage and didn't bother to put that in the listing.
Please let me know your thoughts & be totally honest..... I'm a little frustrated and my emotions are going every direction....
Thank you all!!!
I just recently purchased a key fob on evilbay and was very excited to receive it!! Well the mailman delivered it today and I totally tore open the package ready to put it on my purse. Well much to my surprise there was damage on it. The listing did NOT state this. In fact it stated that it was NWT. Now the seller has 100% feedback so I had no reason to doubt the contents of the listing.
I sent her an email with pictures and asked her how she would like to proceed. I'll attach a couple for you guys to look at and make your own conclusions. She responded with that she would refund my $$ if I return it. She was sorry for the damage, but that was how she purchased it. Do you think it's unfair for me to ask her to cover the return shipping charges? I seriously don't feel like I should have to incur any monetary loss due to the fact that she knowingly knew there was damage and didn't bother to put that in the listing.
Please let me know your thoughts & be totally honest..... I'm a little frustrated and my emotions are going every direction....
Thank you all!!!
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