Yup...that is feedback extortion on his part. eBay usually doesn't take too kindly to that. Take the partial refund and neg him like others said. Don't feel guilty about it- he's completely out of line for it. If he sends you nasty messages for it, report them to eBay for harassment. If he won't refund you til you leave a positive, report him to eBay for extortion (again). YOU have the upper hand here, don't let this bully seller push you around. :boxing: