Hello everyone
On 7/17 I made a purchase on the eLady website. The item shipped on 7/18 from Japan and arrived in Los Angeles and was placed in "AMC Los Angeles" customs on 7/19. Since then there have been no changes to the tracking info. It's been almost 10 business days in customs now and that seems a bit too long.
This is my first international purchase so I was wondering if anyone had some advice. Is this delay normal? Do I continue to wait? Is there a customs office I'm supposed to follow up with? Please share your experiences, advice, or suggestions.
Thank you!
On 7/17 I made a purchase on the eLady website. The item shipped on 7/18 from Japan and arrived in Los Angeles and was placed in "AMC Los Angeles" customs on 7/19. Since then there have been no changes to the tracking info. It's been almost 10 business days in customs now and that seems a bit too long.
This is my first international purchase so I was wondering if anyone had some advice. Is this delay normal? Do I continue to wait? Is there a customs office I'm supposed to follow up with? Please share your experiences, advice, or suggestions.
Thank you!