Hi All,
Thanks for the advice.
I went to a
Prada store today and the lady looked at it and sort of ponder for a while.
She asked if I still have a receipt and the authenticity card.
She will need to speak to her store manager and see how they can help me.
She explained that firstly the leather is made from calf skin which naturally will stretch after some wear. Secondly, this bag is of this sort of color (gradual fading of the brown color) is actually done by a spray on process by hand (hope I got her correct but I clearly remember she say it's a spray on process) which is why one can see the gradual change of the brown color on the bag.
I went on to ask if this will happen to other bag and she did mentioned there is a possibility.
I also asked if this would happen to a black gaufre. She mentioned the black gaufre is of a different process.
At one point, I actually accidentally said that what happen if I lose my warranty card (I was meaning to say authenticity card). She then quickly correct me that it's not a warranty card, it's an Authenticity card. And that there is no warranty on a bag. And she said this in a rather, hmm, annoyed manner? I was a little taken aback by her reaction as she was really nice in the beginning.
I got a little annoyed and said that regardless of what happen, I certainly do not expect the quality of a Prada bag to be of this level with that sort of price tag!!!! I can accept that with wear and tear, a bag will definitely have scratches but certainly not within a week or so and only after 4 days of use!
She did quickly smile back and assured me that they will help me to sort this out so I got a little "nicer" and smile back and explained that I am just a little frustrated as I was not sure if I was the cause of the problem. But with their assurance that they will help me to sort something out, I am certainly feeling much better.
So my advice to all potential Nappa gaufre sfumato owners, be mentally prepared that this stretching of the leather will cause this "stretching" effect. My hubby actually thinks that it makes the bag looked rugged! But I am a person who prefers my bag to look like a brand new bag.
My friend who was in the store when I was sorting this out commented that the color of this bag is really unique and it would be a pity if I have to exchange it for another color.
Sigh... will have to see what happen tomorrow. I have this feeling that they may either ask me to change to a different color or maybe they won't do anything at all! oh well...we'll see what happen.
