I'm so sad right now... I was at a hockey game tonight and I noticed that the grommet on the bottom of my zip bowler was sliding around on the leather stripes!! I was afraid this would happen after reading: http://forum.purseblog.com/marc-jacobs/problems-with-my-striping-hudson-63288.html?highlight=Hudson So I just don't know what to do! I expect to have a perfect product for this amount of money, but MJ boutiques don't take returns! Do you think they'll exchange it? I live in FL, and my DH ordered it directly from the MJ boutique in LA. The hassle of mailing it back, and not being able to see the new one is so annoying! Am I overreacting? Help me!! I'm so sad...but also kinda mad... Overall it's just icky, because I was so excited about this handbag! I'm attaching pics so you guys can see the extent of the damage, as you can see it's not just loose, it's completely come undone. Ugh, it just looks tacky!!