Whatta crappy day... The white gold ring I had custom made would tarnish in just a few days and I had it dipped 3 times in 6 weeks, and I finally got sick of driving so far and putting up with it, I wanted a refund, and never wanted to go back there again. The jeweler was so ruid he was yelling at me infront of 3 customers and my mom was saying things to me, making me feel like I was overreacting, while the jeweler kept saying it's not his fault and that someone must have mixed something in the ring. He wasn't owning up to it- I mean he made the ring out of scratch so he KNOWS what it's made out of! He keeps saying he'll dip it again, or test the metal. I said, look, I know white gold needs to be dipped maybe once every 6 months or a year maybe less. (I have white gold and it takes years before it turns) BUT I've come back THREE TIMES IN 6 WEEKS, and it's turned a copper color in about 6 days every single time. My mom was not supporive and kept giving me an angry look. I even said, we paid for a white gold ring and that's not what I got, so I want a refund. NO ONE was hearing me. My mom and the jeweler LITERALLY for some reason donot see that the entire top of the ring is a brassy copper color, and that dipping it again is only a temporary solution. ...(sigh) Anyway, they finally decided to give me a refund after I was frustrated and my eyes were tearing up in frustration- I couldn't believe no one understood what I was trying to say. Then my mom says, you should keep it! Give them another chance. WTH???? (SIGH)My mom for some reason likes this jeweler's work, and was blind to my situation. She was upset at me! OKAY fine, so I just agreed that they exchange the setting into a new one, so here I have another ring which I hope won't turn again. AUUghh..I just feel dissapointed specially when my mom was making comments like "she doesn't know how to talk, that's how she is." And the whole time she just for some reason was not getting it.