Its the only white one in the system and it looks like its been used. When I brought it back to my office, I realized the corners looked very worn and there were VERY faint black smudges on the front. So I called Saks and they are picking it up from me and giving me my money back or exchanging it.... whatever I want. I am just so disappointed. To make matters worse, I bought a pair of louboutins (I am not usually a fan of his shoes on my feet - I LOVE THEM on other people's though). These louboutins are FABULOUS... the vamp is in the shape of a V and its high - so its like a mini bootie. Well, I went to Jimmy Choo after I bought them and tried them on for my SA b/c she LOVED them and they ripped. The black leather heel piece came right off. So I had to go back to Saks and return the damaged shoes - they let me keep my EGC for them b/c its a manufacturer's defect and if I replaced them, it would only happen again (so BEWARE ladies). So.... I bought a pair of Choos to make myself feel better!! On a positive note..... I was given an EGC today for the east/west & the bronze bowler that I bought last week b/c of how badly the NY Saks treated me. (remember... I called customer service) Well, the head of CS felt soo bad, that she gave me the ECG for both purchases, and is even letting me keep it even though I am bringing back the white east/west. I guess it doesn't hurt to complain when you are being mistreated. I think they were being so nice b/c I didn't get angry or upset, I politely told them that I was mistreated by an SA. So I guess I will credit my credit card b/c I didn't like any of their stock.. I am waiting for some new stuff to come in... so I'll buy then.