She has the burden to prove to Paypal that the item was signed for and delivered. Her shipping it wont cut it. File with Paypal and go from there... It is HER problem to locate or recover the bag - not yours. Remember PAYING for insurance is the SELLERS responsibility-they have to get the bag to you as they sold it! Never as a buyer should YOU pay for insurance. The burden of receipt and delivery condition lies on the seller 100%. I would file with PP as an item not received. She can enter the tracking info but ultimately if it is not received PP will instruct HER to follow up - not you and you will get your $$ back. Good Luck!
Who knows-maybe it will still show up?!?
Who knows-maybe it will still show up?!?