My rock and chain flap is coming apart

Dolce

O.G.
Mar 3, 2007
233
36
New York
It hasn't even been used much and the stitching is coming apart where the strap meets the bag. Is this a recurring problem with this bag or other chanel bags? I can't use search because I'm on my BlackBerry. Will they fix it for free? This is so upsetting to spend thousands on a bag for it to rip in a year
 

lisakaplan

Member
Nov 12, 2007
174
0
58
which rock and chain is it? I have the vinyl one and mine is fine. I believe u can take it to any chanel store and they will send it to be fixed. Good luck.
 

kimalee

Member
Jul 30, 2007
17,669
19
the same thing is happening to my hybrid medium flap.



there seem to be A LOT of these threads lately...scary!
 
Oct 10, 2007
294
1
i have the same rock and chain flap you have and have not had any problems with it..

however i had an interior stitching problem on the jumbo classic cav flap.. took it to the store, my SA sent it out (put a rush on the order) ... got it back fixed and no problems since...

good luck (if you bought the bag at a store, take it back there and as long as you've had it less than a year, repairs are free...)
 

Dolce

O.G.
Mar 3, 2007
233
36
New York
Ugh. This is what is bothering me. I think it has been a little over a year but I'm not sure. I don't want to pay for this defect because I barely used the bag! I know I won't know until I get to the store but I can't get there until Friday!
 

kis

Member
Oct 31, 2006
222
0
my stitches came out after a month or so. brought it back to a different chanel and they fixed it up for me

if they wanna charge you just kick up a fuss and they normally won't