Well I made such a big stink over what they were doing, I was surprised they called me, very nice, and I know they have a job to do, but she said this will happen more and more now. I told her they basically accused me of selling fake bags and they REFUSED to look at my 1500+ positive feedbacks. The handbags issue is the worst I guess. so ladies, if you are a handbag powerseller, keep those receipts. I will keep mine if you guys ever need them, I'll fax them or overnight them to you. ~phew~ its over.