i'm just wondering if anyone else had this problem. i have not abused the bag in any way, yet one of the snap button on the side pocket fell off today. it was there this morning when i took my son to his playgroup and in the car on the way back, i noticed that it's gone.
i called the chanel at holt renfrew and they said to bring it in to see if they can repair it locally or else they'll need to send it to paris and that will take 2-3months. i hope they can repair it locally, i mean it's not a big damage. i hope they can replace it as i've bought this tote to use in the winter months.
i'm going to go to holt renfrew as soon as my son has finished his lunch and i'll post again later.
thanks for listening...if anyone has encountered this/ experienced repair with chanel, please share it with me
i called the chanel at holt renfrew and they said to bring it in to see if they can repair it locally or else they'll need to send it to paris and that will take 2-3months. i hope they can repair it locally, i mean it's not a big damage. i hope they can replace it as i've bought this tote to use in the winter months.
i'm going to go to holt renfrew as soon as my son has finished his lunch and i'll post again later.
thanks for listening...if anyone has encountered this/ experienced repair with chanel, please share it with me