My new reverse double pochette has arrived - peeling canvas

clarabellaLV

Member
May 13, 2017
60
69
Hi everyone

Today I took receipt of my reverse double pochette. when it arrived it came with the strap already on and the two pouches unzipped. I’ve bought two bags before from LV and they didn’t come like this so thinking possibly a return? also noticed the receipt and compliment slip is in German.

im not one to look for flaws but there is rippling on the leather like it has been used and stuffed with too much stuff and it’s made slight indentation marks.

also and more importantly there seems to be parts of the bag peeling off already. see pics.

Would like to know if anyone sees any issues with the bag and if so would keep or return.
many thanks

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Wondermuffin

Member
Jan 29, 2018
541
709
I can see your concern. On the fourth pic, there are indentation marks, it’s doesn’t appear brand new but I’m fine with. On the second pic, there’s some sort of peeling of glazing on the top, which I’m not fine with, or that could be the reflection.

Could you try to do an exchange? Even if this is hard to get, it’s painful to keep a “used piece” as it’s quite expensive.
 

clarabellaLV

Member
May 13, 2017
60
69
I can see your concern. On the fourth pic, there are indentation marks, it’s doesn’t appear brand new but I’m fine with. On the second pic, there’s some sort of peeling of glazing on the top, which I’m not fine with, or that could be the reflection.

Could you try to do an exchange? Even if this is hard to get, it’s painful to keep a “used piece” as it’s quite expensive.
Thank you so much. I have been thinking about it over night and I think I am going to return it. The indentation doesn’t bother as much but the peeling does and it’s only going to get worse with time.
 
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toujours*chic

PAID TO HAVE AN OPINION
O.G.
Mar 16, 2007
5,314
4,289
Silk Nirvana
Thank you so much. I have been thinking about it over night and I think I am going to return it. The indentation doesn’t bother as much but the peeling does and it’s only going to get worse with time.
Yes it will get worse if it looks like this brand new. The peeling I think I see is at the zipper in your photos- this is an area that will be prone to rubbing and the peeling will get worse. I am sorry this happened to you but thank you for warning the rest of us who may be interested in this bag- it could potentially be a defect in the design and materials.
 

clarabellaLV

Member
May 13, 2017
60
69
Yes it will get worse if it looks like this brand new. The peeling I think I see is at the zipper in your photos- this is an area that will be prone to rubbing and the peeling will get worse. I am sorry this happened to you but thank you for warning the rest of us who may be interested in this bag- it could potentially be a defect in the design and materials.
Thank you so much. Yes that is my fear. At the moment if it were not to get any worse I could live with it, but I am frightened with time and use it will get worse. it’s a shame as I really love the bag.
 
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irishlas

O.G.
Apr 14, 2009
373
223
I had a wallet once that peeled like this and it turned out ok. But the peeling by the top is worrisome. If you got it at a boutique maybe you could send pictures to the CA, but if you got it online they will probably just tell you to return it. I have seen these pop up online recently so hopefully you can exchange.