My new Michael Kors watch isn't working!

  1. I got a new Michael Kors Women's MK5020 Silver Chronograph Knurl Top Ring Watch and the chronograph functions for seconds and minutes are not even moving...they're stuck at the 60 position...does anyone know how can i fix this?? thanks in advance!
     
  2. Id return it immediately.
     
  3. Are you talking about the small "clocks"? If its the same set up as my MK watch those aren't for seconds and minutes, those are 1)stop watch function and 2) 24 hour time. I could be wrong though. Is the second hand and the minute hand working on the actual main face? If yes, then those hands aren't meant to move fast.