I just recently bought a small bridle house check belted hobo at a Burberry store (about 2 months ago). I've used it several times at most and always store it back in its original dustbag. I have never used any chemicals to clean it. Today I took it out to use and to my horror, I found some specks of rusting/tarnishing on both brass hardware components (where you attach the strap for a crossbody look). Before I call/bring to the Burberry store for further actions, any Burberry experts here who can give me advice??? Has any Burberry lovers have the same issue with the same bag or other bags? What can I do to remove it? I would assume if I bring it back to the store, they can repair but it will take a long time? I've read other threads where you bring something back to return/exchange/repair and the SAs give you crappy service as if you did it on purpose. I'm quite disappointed with buying a high end bag with the quality I get for what I paid.