my new bbag's damaged i want to cry

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kaka

kaka

Stay Positivo!
O.G.
Apr 17, 2006
4,569
6
#1
i just received my new origan first which i got from shirise sale when i checked the handle it lacked one screw and the bag is barely holding on the bale... i really feel like crying. i thought the screw does not loosen how come mine's missing? I cant use the bag. I called david of shirise and he said il have to call after 4 hrs he's going to check with buyer. for those who did buy from shirise or anyone who has a bbag did this happen to you before? im so disappointed i cant even begin to explain, this is my first bbag. pls HELP..
 

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#4
That's terrible and how disappointing!! so sorry this happened to you!
They will have to replace it or give you a refund. I have never seen that happen before on a new bag. Keep us posted.
 
#6
oh nooooooooooooo, i can't believe they sent that to you :sad: ...i'm sure they'll take it back though kahk3000...i've never bought anything from them, but i'm sure they don't wanna risk ruining their reputation on this forum :yes:
 
#7
OMG!!! they should have inspected the bags first before they ship it out...that's sooo disappointing.:rant: :rant:

Kaka dont worry, i am pretty sure they will replace your bag!
 
#9
ranskimmie said:
OMG! That is terrible. Please keep on them, they must replace your bag or give you a refund. Im so sorry this has been your first Bbag experience.
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thanks ranskimmie i think i should insist they change it i dint even ask to have it changed ... next time im going to buy from bal ny

mine's an international order and it has to happen to me when i live so far away to have it repaired or returned, your right winona it sucks and its my first bbag so it suck much much more i had been so excited to receive this. after this i dunno if i would want to buy one more i was planning to get a city.
 
#10
That's awful! I think there was one for sale recently on ebay also with a missing screw or rivet or whatever those things are called, so I guess they do come off (although they should certainly be on to begin with!). And you're in the Philippines, right--which makes shipping/returning more complicated? (That was the bag that I called Shirise back about because they were waiting for your fax!) I'm so sorry! I'm sure they'll make it right in some way.
 
#11
kaka said:
thanks ranskimmie i think i should insist they change it i dint even ask to have it changed ... next time im going to buy from bal ny

mine's an international order and it has to happen to me when i live so far away to have it repaired or returned, your right winona it sucks and its my first bbag so it suck much much more i had been so excited to receive this. after this i dunno if i would want to buy one more i was planning to get a city.
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sorry OT: kaka are you're also from the Philippines like me?:rolleyes:

kaka awwww im sorry that your first bbag experience turned out to be like that...dont worry..everything's gonna be ok soon, demand for replacement and ask for your shipping refund...:shame:
 
#13
kaka, i'm sorry about this! please contact them so they can replace the bag or issue you a refund. wondering how they could've missed something like that before shipment....hmmmmm
 
#15
I'm sorry about your bag! I got an origan from Shirise, and the tassels are splitting, but those can be replaced. I'm sure they will make this right for you. So sorry!
 
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