Hey Everyone, I basically have no recourse except to get some opinions on my predicament. I purchased a piece of furniture from a well known high end national furniture store in mid June. It was a special order and they initially told me it would be ready in August. It is now November and it is still not ready. There has been delay after delay and no one can give me a firm date. I'm angry and I want my deposit back. However their policy is to keep the deposit if an order is cancelled. Basically they have had my $2,000 with no forseeable date of delivery of the sofa. They people I have talked to are still giving me the runaround. Questions: 1) Is it customary to wait this long for special ordered furniture? 2) Is it reasonable for me to demand my money back since they have not delivered on THEIR end of the agreement? 3) Can I get my money back? Any suggestions or similar horror stories would be greatly appreciated.