Congrats, POTH, on your first H experience and your lovely new wallet! Sorry you encountered a snotty SA. I've been in the Madison Ave. store hundreds of times (not hundreds of thousands, like a dear boardie we know!) and have always found the SA's to be overly solicitous despite my very casual attire. Maybe they are all being kind in deference to my age - LOL!!
ninja sue, i am in the over 60 club,
and that didn't help me with that particular SA!
i have been in the madison avenue store many times,
always in very casual attire, with or without my flip-flops,
sometimes buying and sometimes just browsing,
and the SA's have always been helpful and lovely.
this was an SA i did not recognize and i was asking
to see (and touch) the diamond croc bag.
women in flip flops and jeans and their ability and right
to shop @ Hermes are, IMHO, mutually exclusive,
something this particular SA did not understand.