My little reveal and my annoying SA story

#16
azngal said:
I think it is the Chinese Cantonese she was using, the tone, and the demeanor which I did not describe that annoyed me. I guess you have to be Chinese to find it a bit offensive. She didn't sound like she liked it at all, in fact it almost sounded accusatory like "oh how old is that bag" --- not asking nicely - so I think she thought it was an old bag because she's not familar with Chanel, and she asked price then added "oh wow, that much for that bag!" sorry I left out those details.

I normally don't get offended by people asking me, but she rubbed me the wrong way. Guess you needed to be there.
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OK, well that helps! I really thought she was just curious about the bag...it's hard to convey the whole story sometimes. Attitude makes a huge difference..I can now understand your reaction and feelings.
 
#17
DOVELV said:
I agree that the SA in your situation was rude but this was different. You're right about professionalism also! I think she was admiring the bag and was curious.
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Thank you;) I was caught back. I was just saying that mum would love to get a new versace bag and she piped in... i was not expecting that. I straight away spoke in english and pretty mush walked out. I told the sydney store when i got back and they where very apologetic:smile:

MMMM its just i know the Chinese SA's AND they can be very rude. That sounds awful BUT 8/10 times they will always say something to offend me or my mum:/

BUT yes. I don't know what posses people to just say whats on their mind 24/7 to strangers. Never did and i guess never will.
 
#18
azngal said:
I think it is the Chinese Cantonese she was using, the tone, and the demeanor which I did not describe that annoyed me. I guess you have to be Chinese to find it a bit offensive. She didn't sound like she liked it at all, in fact it almost sounded accusatory like "oh how old is that bag" --- not asking nicely - so I think she thought it was an old bag because she's not familar with Chanel, and she asked price then added "oh wow, that much for that bag!" sorry I left out those details. She was harsh in the way she asked me, so I fired back in a joking way about their price increase, and that stopped her from going on with being harsh and rude. I honestly think she would have kept carrying on if I didn't say something. My mother says that is typical behavior from someone who is native and she probably doesn't think she's rude, and that she probably only does that to Chinese customers. By the way I am not a native speaker, I was born in the USA, so I think that sorta stopped her too because I told her this at the end, and she stopped.

I normally don't get offended by people asking me, but she rubbed me the wrong way. Guess you needed to be there.

GST went up $300 2 years ago, and another increase sometime this year. Yes big increases, but less frequent, so gives people more time to buy unlike LV.
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As soon as you posted what she said i felt offended for you:sad: I am sorry that she felt she had to blurt that out. The fact they use another language to ask is because THEY AREN'T supposed to ask those questions. I have been told they are told in training that they are not to ask, STRICTLY NOT to ask about other brands. Only to talk about them IF THE customer brings it up.

The fact she asked you in another language is because she knew it was against LV Protocol. Again i am sorry your experience ended like that.
 
#19
Personally, I think it is rude to ask someone how much something they own costs regardless of the tone (or language) they are using. I would not have appreciated it if it were me and probably would have said "excuse me?" and would have been caught completely off guard if that question was asked. If an SA wants to pay a compliment they can simply say "I like your bag." Some people :wacko:

By the way, I really like your cosmetic case azngal :smile:
 
#20
alexLVoer said:
Thank you;) I was caught back. I was just saying that mum would love to get a new versace bag and she piped in... i was not expecting that. I straight away spoke in english and pretty mush walked out. I told the sydney store when i got back and they where very apologetic:smile:

MMMM its just i know the Chinese SA's AND they can be very rude. That sounds awful BUT 8/10 times they will always say something to offend me or my mum:/

BUT yes. I don't know what posses people to just say whats on their mind 24/7 to strangers. Never did and i guess never will.
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Yes Chinese SAs can be very rude but that is the culture of being blunt and to the point. Thank you for getting what I meant! You know then how it feels when you get in that situation.

Fortunately I have had great experiences with the SAs at my local LV store. So I will chalk this up to a bad trip to the Las Vegas LV store.
 
#21
I don't think it's a big deal, maybe she wants one and was trying to see if she can afford it by asking you the price. I think she was trying to be extra friendly with you by asking you in your native language so everyone wouldn't know what you guys were talking about.
 
#22
I noticed a lot of people in my community will always ask how much did you pay for that? I think it's pretty rude to ask that! It would be one thing if someone said, I love your bag it's really nice! Do you mind if I ask how much it cost?, I've done that before and it never offended anyone but it's rude to just ask how much something is
 
#23
azngal said:
Yes Chinese SAs can be very rude but that is the culture of being blunt and to the point. Thank you for getting what I meant! You know then how it feels when you get in that situation.

Fortunately I have had great experiences with the SAs at my local LV store. So I will chalk this up to a bad trip to the Las Vegas LV store.
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MMM as is that with Macodonians, italians and greeks. They Just LOOOVE to be heard haha. And no worries. I used to speak Japanese BUT they always treated me with the utmost respect. ;)

I only deal with 1 SA AND all the other SA's know that if Lisa is in they go and fetch her for me. AND if she's not there, the manager comes straight over;) NOW thats service;) MMMMM Las Vegas one sounds like the one in the Crown Casino. I walked in there last year and the SA didn't even know what a Pochette Cles was. She thought i meant the bag charms;/
 
#24
WOW!

Some people ARE sensitive and in response what is fed back should be carefully worded. That's how cattiness in threads starts. Who really knows what the SA was thinking. Maybe she did admire the bag and maybe she didn't.

IMO (and NO, I DONT WANT feed nor am I asking for opinions/responses), some members on here can be so discourteous with their responses, forgetting that it takes a lot of courage sometimes to share our experience and thoughts as a NEWBIE (at least for me it is). Just a little word of advice as a Devils Advocate.

Moving on...

OP, I can only speak for myself and I would never ask anyone who I was NOT knit tight with on how much something (I know is expensive) cost- very ill mannered, let alone unprofessional. Even if I was thinking it, I'd rather just do the research myself (hence, the reason I am a big fan of TPF). The most I'd probably ask if I admire the bag was "What a cute Purse!" I too am Asian American and in my culture, usually our general response would be "a couple of dollars", if we wanted to let someone know in a subdued jokingly manner they were rude. :smile:

Have a great SUPER BOWL day EveryONE! GO Broncos

P.s Forgot to mention, ENJOY your new pouch! She's lovely.
 
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#25
Well, the bad thing about this is that it made YOU feel bad and that's just wrong.

But I would like to say that your new Cosmetic is wonderful. I have used mine every day since the day I got it. I hope you enjoy yours as much as I enjoy mine.

Put this behind you, fill up that cosmetic, put it in your handbag and just be happy! :sunshine:
 
#28
Tulip2 said:
Well, the bad thing about this is that it made YOU feel bad and that's just wrong.

But I would like to say that your new Cosmetic is wonderful. I have used mine every day since the day I got it. I hope you enjoy yours as much as I enjoy mine.

Put this behind you, fill up that cosmetic, put it in your handbag and just be happy! :sunshine:
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IDK if you read my post above, but I love all your responses!!!!
They are always so sweet and considerate:smile:
 
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