A couple of minutes ago, my friend called me and was flustered: The straps that were glued together on her monogram canvas pochette came apart. Now, I know you are all thinking: Is it authentic? It is. I was with her boyfriend when he picked it out in the boutique. Anyway, my question here is: Does she have to go to a leather place that can do this (like a shoe place or some store that deals with leather) or can she go to the boutique? I honestly could see this coming. She would overload the bag (her damier canvas wallet, phone, etc. I would never overload my pochette. Thanks for all your help.