I love Nikkis!!
- Sep 26, 2006
Ok ladies I have a reveal and then I need some advice/thoughts on an issue I am having. I purchased my first Tano Second Skin in bronze. I ordered it online and I love the bag. It slouches so awesome. It came with a small tear. It actually looks like a wrinkle in the leather and is only noticeable at a certain angle. I opened it the night I got it and cut the tags off in the morning. I got to work that morning and went to put it up in the cabinet at eye level and that is when I noticed it. I contacted the website immediately and let them know. She says that was the only one she had available and it will have to be sent in for Tano to determine if it is a defect that can be repaired or if it is due to wear. She said since the tags have been removed Tano has to determine. I had the bag in my possession less than 12 hours...seriously it could of been damaged from Tano or the shop I purchased it from. Well I am going to be so mad if there is going to be nothing done about this. How do I handle this? any opinions?