Hi everyone! Well, until Thursday I was a LV virgin, and then I fell in love with the Franges Speedy and cajoled my LV-clueless Hubby into buying it for me. The service at the store was very good (friendly and non-judgmental) and my bag was lovingly packed, but then I found this lovely forum and read about all your experiences. Now I am surprised that my SA didn't offer me a catalog. I had expressed interest in other bags and for the amount of money I spent I'm thinking she could have thrown that catalog in! Should I contact her and see if she would give me one now?