Just a heads up....
Today I noticed 3 strange emails from eBay: 1 titled "Sell for Success: Getting Started" and 2 titled "Multiple use of Direct Debit account information". I thought this was odd because I've been a member for years and I have not used my account in quite some time. So I logged in.
And I see that I have 4 auctions going! 3 were ending in the next 10 hours and 1 was ending in 2 days. Luckily none of them had any bids so I cancelled them all, changed my passwords and secret question, and contacted eBay via email. I was happy to receive a reply within minutes, and I was instructed to begin a live chat. After waiting for about 10 minutes on live chat, I finally got to chat with a nice representative.
They put my account on hold while they looked into it. He had me verify my name, address, phone number, and asked if he could call me to verify. He called, he made sure it was me, and we went back to live chatting. When I cancelled the auctions they still appeared in the "unsold" area so eBay removed them completely. The live chat guy sent another new password to my email and I had to log in through that one to have my account reinstated. I was refunded the $70 in listing fees and that was that.
Usually when you list an auction, you get a confirmation email and I got nothing for these bogus auctions. I think the hacker temporarily changed the email address on my account, then put mine back to cover his tracks.
I admit that my previous password could have been stronger. I have a much better one now! So even though I don't do very much business through eBay, I am going to log in and check my account every few days just to make sure I am not missing anything like this again. Scary stuff.
Today I noticed 3 strange emails from eBay: 1 titled "Sell for Success: Getting Started" and 2 titled "Multiple use of Direct Debit account information". I thought this was odd because I've been a member for years and I have not used my account in quite some time. So I logged in.
And I see that I have 4 auctions going! 3 were ending in the next 10 hours and 1 was ending in 2 days. Luckily none of them had any bids so I cancelled them all, changed my passwords and secret question, and contacted eBay via email. I was happy to receive a reply within minutes, and I was instructed to begin a live chat. After waiting for about 10 minutes on live chat, I finally got to chat with a nice representative.
They put my account on hold while they looked into it. He had me verify my name, address, phone number, and asked if he could call me to verify. He called, he made sure it was me, and we went back to live chatting. When I cancelled the auctions they still appeared in the "unsold" area so eBay removed them completely. The live chat guy sent another new password to my email and I had to log in through that one to have my account reinstated. I was refunded the $70 in listing fees and that was that.
Usually when you list an auction, you get a confirmation email and I got nothing for these bogus auctions. I think the hacker temporarily changed the email address on my account, then put mine back to cover his tracks.
I admit that my previous password could have been stronger. I have a much better one now! So even though I don't do very much business through eBay, I am going to log in and check my account every few days just to make sure I am not missing anything like this again. Scary stuff.
I had the same thing happen to me a couple of years ago. Someone hacked into my ebay account, changed my password & listed $3,000 worth of TV's. They were from another country! I was freaking out. I contacted Ebay & they were helpful in refunding the fees & removing the auctions. In addition, I went onto Paypal & changed my password & cancelled the credit card that was associated with the account. Better safe than sorry! It's great that Ebay got it taken care of for you so quickly!
I sent that one to 
