So, about a week ago, my boyfriend and I went to Saks and he bought a really fun jacket on sale. Unfortunately, the salesperson conveniently forgot to tell us that in less than a week Saks would be having its consolidation sale. Lo and behold, I come in a week later to find the same jacket marked off an extra 25%. This extra 25% amounted to approximately $160. I spoke to the manager, and he refused to do an adjustment. I called pretty much everyone I could think off, and chewed off the ear of any person who would listen, but still, no one would refund me the $160.
Honestly, I feel cheated, and I feel like the SA took advantage of us. $160 is not a small amount for anyone. Our regular SA wasn't there the day we purchased the coat, and when I spoke to him, he told me he never would have sold me the coat knowing a sale was coming up, so it isn't as though the sale was a big secret that no one knew about.
Just thought I would share- I'm pretty upset.
Honestly, I feel cheated, and I feel like the SA took advantage of us. $160 is not a small amount for anyone. Our regular SA wasn't there the day we purchased the coat, and when I spoke to him, he told me he never would have sold me the coat knowing a sale was coming up, so it isn't as though the sale was a big secret that no one knew about.
Just thought I would share- I'm pretty upset.