I contacted like 3 times, since the didn't bother to reply. They eventually sent a half-ass reply-- I've attached my photos and still nothing. I was really keen on them and willing to spend the money, but the customer service has been so bad so far. I can't even find them on LINE app. It has been sooo difficult to get them to even reply to me. Am I the only one who has experienced this? I'm really annoyed right now.