My Chloe get lost from HG bags~
- Thread starter jjbb7
- Start date
I don't have any idea about the status of your particular package, but I have had a lengthy shipping experience between the US and Canada, like a lot of other people. I know it's frustrating and that it's already been a while, but maybe you could give it a little more time. Of course, no one would expect you to wait so long that you lose any chance you might have to pursue a claim to get your money back. Good luck!
Just dont let that 45 days pass OP. In fact, I don't let it go past day 43, remember, its from the day you paid. If it never comes and you let that day pass, you'll have no way to get your money back.
If it comes after you get your money back you can always make arrangements with the seller to pay again. But don't risk your money by letting that day pass!
If it comes after you get your money back you can always make arrangements with the seller to pay again. But don't risk your money by letting that day pass!
The words in the tracking do not necessarily reflect the reality. So don't worry about what it says. It is most likely stalled in customs.
Was it sent by Priority Mail International? If so, all uninsured priority international has indemnity coverage. So in a case of loss, HG can claim reimbursement which depends on how much they declared the value of the bag. (If insurance is purchased, it replaces indemnity coverage)
But I still think the package will show up on the tracking soon.
Good luck!
But I still think the package will show up on the tracking soon.
Good luck!
I totally agree. High-end items should always be insured by the seller. I have a feeling that the bag is still in transit. Sorry you've been waiting so long -- I know how frustrating it feels! Keep us updated.
Can you let us know what USPS method the seller used to send the package (it will say at the top of the page that shows the tracking information): Priority? Express? First Class?
It's likely still in customs then - Express Mail (faster than Priority) takes 5 business days, not including time in customs; International Priority is 7-10 business, also usually not including time in customs. It's been about 18 business days. I'd give it another week or so before filing a claim.
It IS the seller's responsibility to make sure you receive what you buy from them. ****** can give you the option to "pay" for insurance but it is actually an expense she should cover since it is her duty to make sure you receive your purchase. There is no way the buyer is out of their money if a package does not arrive.....no matter what her website says or what she tells you otherwise.
This thread may help you out or ease your worries a bit same situation
http://forum.purseblog.com/ebay-forum/recent-international-shipping-718067.html
http://forum.purseblog.com/ebay-forum/recent-international-shipping-718067.html
Would give this package a few more days (end of week) and then perhaps
consider filing an INR... you have a window of opportunity to do this
45 days from date of purchase.. if you package comes you can always
cancel your INR.. but at least get the claim going...
consider filing an INR... you have a window of opportunity to do this
45 days from date of purchase.. if you package comes you can always
cancel your INR.. but at least get the claim going...
Because of all the variables outside the buyer's and seller's control, on international I always give the maximum amount of time to file an INR. You have 45 days from the date of payment. To be safe I plan on filing on day 44. But I have never had to do it, it has always eventually arrived.