This is one of my favorite pair of chanel sunglasses.. I opened the case up the other day and look how the sides started to turn black, the black frames are fading into the white and the white is now yellowing. Not what you expect from a $300 pair of glasses.. I tried to take them back to Saks where I got them and they treated me so awful. This is why I am not buying anything from the EVER AGAIN. The lady even threw my receipt on the floor and another customer commented and said she was going to write a letter on my behalf, she had never seen anyone treated like that.. This was at the Saks Boutique in Tysons Corner, VA. I did not get much better treatment at the Chevy Chase location. Obviously this is a defect. So now I have to send them back to Luxottica spend 20 bucks on shipping and 12.50 for their service charge and they could still not do anything about it.. My SA at the Chanel Boutique stated to me there policy and she was like wowSaks should have taken them and sent them back. Chanels policy is if its within 2 years they return/exchange them for you and they send them back to Luxottica. I have had these less than 2 years- I got the last pair- .. I know Nordies would have given me not a PROBLEM and thats why I try to buy everything from Nordstroms for this matter and their level of customer service. Has anyone had to deal with Luxottica and how efficient are they. I can get with a bad pair of glasses, but NOT the treatment I received from SAKS was horrible..