Our first time shopping at the Chanel boutique was really enjoyable. DH wanted to get me a special birthday present and normally I go for LV but this time nothing was really calling me so we went over to the next shop which was Chanel. I was surprised with how friendly the SAs were, playing with my son and passing him around so I could try on the bags. Luckily he is generally a happy baby so he laughed the entire time making the SAs all giggle. Of course the little cookies they gave him helped, hehe. Eventually we decided that if this were to be my one and only Chanel, I'd want it to be a classic. The SA mentioned the bag used by Coco Chanel and I was sold or should I say dh was sold, lol. He got me the black classic caviar medium/large flap bag with gold hardware for my birthday gift and we decided that my kids would get me a compact wallet to use with this bag. At the end of the sale, the SA was generous giving perfume samples and extra cookies and napkins to take along for baby. The experience at Chanel was awesome and so is the follow up. I've already gotten a thank you card from my SA. DH is happy about how this little item has already increased in value, lol.